We are facing a difficult and scary time right now. Our lives have been flipped upside down, emotions are heightened and in more cases than not, fear has taken the front seat.
While hard times surround us, we urge everyone to take a deeper look and to remember why we are here in the first place.
We have been through a journey with each and every one of our residents, patients, and families. Why did you seek us originally? Maybe Mom could no longer do the stairs in her house. Or maybe, Grandma was having difficulty remembering to take her daily medications and needed a nurse to help. Maybe Dad couldn’t bathe himself anymore. Whatever the factor was, you needed a place that was there for you, that would care for Mom, Dad, or Grandma like you care for them. You needed us, and you found us, and from there, another form of “family” began.
We treat your loved one as if they are our family, not only caring for them, but growing with them. We celebrate the important, happy days with them like holidays and anniversaries, and we comfort them in sadness and grief when it’s needed most. We know them by name, we know their children, and we know their children’s children. We worry about them and protect them as if they are our family and we do everything we can to fight for them, not just in the face of a pandemic, but always.
Our communities and teams are made up of clinicians and professionals in a variety of specialties. We have so many passionate people in such important roles. From doctors and nurses, to life enrichment coordinators and admissions, we all have unique roles and different responsibilities, but we all share one thing in common and that is that to us, your family has become our family.
We are a wonderful place filled with dedicated, hardworking people who followed a passion – a passion to serve. We give your loved ones medication, and exercise, and help them go to sleep at night. We dance with them and create beautiful pieces of artwork with them. We work to help your loved one walk again or to button a shirt again, and we smile with tears in our eyes as they do it. We work with families on new treatments and diagnoses, and we hold their hands when news might not be so good. We lend our families a shoulder when it’s needed, and we reassure them that we are here for love, support, and sympathy.
And when a pandemic unexpectedly hits – we rise, and we fight, and we protect. We monitor your loves ones day in and day out, constantly assessing and evaluating while still providing a lifestyle of positivity among the darkness. Our staff adapts quickly, following CDC and state guidelines, while putting important regulations and additional PPE in place. We listen to each other and support each other as a team. We react and we push forward. We work hard together, and lean on each other, and we make sure to thank each other. We do our best to keep families connected through FaceTime, window visits, and letters, and we find comfort in local businesses who donate and help. We protect your loves ones, we fight for your loved ones and soon, we will overcome. We are resilient and we are family.
This article was inspired by a Facebook post written by a Wisconsin nursing manager named Rachel encouraging those to spread the word.